Self CheckOut Vs. Q Commerce

9/19/20261 min read

Self Check-out solutions (Grocery or Garments Super Stores or combined Hyper-marts) addressing shopping behaviours of Indian shoppers can bring back footfall as these AI/ML based solutions provide a unique shopping experience (visibility, transparency, speed, options, no-one is imposing on you or eying on you).

So far, Self check-out systems have not addressed the issues faced by Indian Shoppers, hence Q Comm started gaining the business. Parking space has been one major issue too (of-course the contributor is due to old fashioned sales model at stores). This also led to compromising the options as Q Comm offers what helps them , even reported dark patterns, higher prices, shelf life expired products, dark-store hygiene issues reported and unfortunate accidents due to stressed delivery time targets.

Existing Solutions based on Kiosk, camera /sensor focusing on each shelf, trolleys are heavy on capex, maintenance and still do not address the shopping behaviour/habits, hence they did not sail through in India and many other countries.

We can see the number of stores of big grocery chains or garments store are increasing, now the time is to enhance the shopping experience by self-checkout systems.

Future will be for Self Check-out Solutions addressing unique shopping behaviours of Indians, and

  1. Low on Capex,

  2. Low yearly costs,

  3. Can be rolled out across the chain/network,

  4. Can work along with Legacy systems till shoppers get accustomed to the shopping experience, they deserve.